Manage and evolve a kanban initiative.Scale beyond the team level. (ri)

Kanban Systems Improvement (KSI), previously known as Kanban Management Professional II (KMPII), is focused on improving kanban systems. It elevate your knowledge and tools at the same time to make your flow (of services within system(s)) more effective and efficient.


  • Managing Evolutionary Change
  • Dealing with Resistance to Change
  • Feedback Loops and Continuous Learning
  • Implementing and Scaling out Kanban
  • Balancing Demand and Capability
  • Optimizing Flow and Predictability

Students completing both Kanban System Design and Kanban Systems Improvement classes will earn the Kanban Management Professional (KMP) credential.

To learn about the Kanban System Design (KSD), or previously was known as Kanban Management Professional I (KMPI), you can visit Kanban.University.

Class title: Kanban Systems Improvements (KSI) (part II of the KMP Credential)

Duration: 2 days

Course Description:

The Kanban Systems Improvement (KSI) course concentrates on the complex demands of a multi-teamed organization and explores how to maintain momentum beyond initial improvements realized from a successful Kanban implementation. 

You will learn how to extend your previous knowledge established during the Kanban System Design course. You will explore the rollout and daily operation of a Kanban system. You will consider what type of Kanban initiative is most appropriate for your organization and how to effectively manage and evolve it over time. Learn how to improve agility with asymmetrical commitment and regular cadences for meetings and feedback. The class also covers metrics and effective policies.

Learning Objectives:

  • Learn the basics of evolutionary change and why it is the preferred, humane approach and effective at dealing with resistance to change 
  • Utilize the Kanban cadences to provide important feedback loops to grow, evolve, and improve your Kanban system for continuous improvement and sustainable customer satisfaction 
  • Manage dependencies across multiple Kanban systems 
  • Learn the fundamental Kanban metrics to utilize them to make informed decisions 
  • Learn tools for balancing demand and capacity, including managing variability, improving flow, and shaping demand. 

Certificate Issued: Standard certificate of completion AND Kanban Management Professional (KMP) credential certificate (if the KSD course is also completed). KMP badge shown on the KU website and KMP badge file made available to role members.